Doobert Chatbot

Respond Faster, Serve Smarter

AI that optimizes YOUR programs and enhances YOUR support!

Your organization’s personal resource to assist and engage with your audience. No more sitting on your computer overwhelmed with this tool that works 24/7 for YOUR organization.

The chatbot is completely FREE for animal welfare organizations, providing an easy way to engage and connect with YOUR community. For added benefits, premium features such as multilingual communication and monthly user engagement reports are available, helping organizations expand their reach and strengthen connections with supporters.

Fully Customizable

Personalize the Doobert Chatbot to YOUR website with just a few steps.

Universally Compatible

Can work on any website, with a Word Press specific Plug-In offered.

Multilingual Capabilities

Break language barriers and engage with YOUR community in their language.

PetCo Love Lost Feature

Your community can use this tool to help reunite lost pets with their owners right in your area.

Advanced Analytics

Optimize communication by learning how YOUR supporters interact with your website!

Adopt-A-Pet Feature

A tool to connect and help match adoptable pets with loving homes.

Reviews

Amazing plugin! Multilingual even!
Charles, Flying Dog Rescue
We are a small, non-profit animal rescue and struggle to keep up with the random questions we get from the general public. This plugin chatbot is AMAZING!! It answers questions based upon OUR pages as though it was our own customer service person. And the fact that it can support multiple languages is over the top awesome. We have a large latin american community where English is not their primary language and this saves us from having to Google Translate everything. GREAT TOOL.
Great tool for a short-staffed team
Great tool for a short-staffed team
Sharon, Rescue Paws Project
As a small animal welfare non-profit group, this plugin has been very helpful in responding to questions and inquiries from our community–functioning as if it were a member of our customer support team. We’re still testing its potential, but so far it’s been impressive!

We especially like the ability to customize it with our brand colors really gives it a polished, professional feel. We’ll soon try the multiple language feature so we can reach out to more people in our area. Excited to see how this tool will help us more!!
Very Efficient & Customizable, too!
Very Efficient & Customizable, too!
Kristin, Causeforpaws
We recently integrated this plugin into our website…and it’s been a game-changer! It provides our users with accurate and personalized chat responses real time so we get to connect with them more. The best part is the ability to customize it to reflect our organization's brand colors, making the experience feel seamless with our website design. We haven’t tried the multiple language feature since we don’t need this yet but it’s good to just have it as an option. And the monthly analytic report? It gave us super helpful data like the most commonly asked questions or concerns from our community so we’re using it to improve our content. Highly recommended!!
Awesome chat support tool!
Awesome chat support tool!
Mark, Saving Strays
This plugin has been an absolute LIFESAVER! It functions just like having our own customer service person available 24/7. It pulls answers directly from our site and we can “feed” it with information to share to questions asked by our site visitors…making the interaction feel completely personalized and accurate.

We’re excited to utilize the multilanguage feature so will see how that will work for us. It’s an amazing tool for any organization, big or small!

How to Get Started

To begin using the Doobert Chatbot, you need to first sign-up as an organization on Doobert. By creating an account, you’ll gain access to a suite of powerful tools designed to enhance user engagement, streamline communication, and support your organization’s mission.

Sign up here to create your account. Please note that it can take upwards of 24-48 hours to be approved for an account by our team at Doobert.

Once fully installed and activated, the Chatbot can be fully personalized to your organization’s brand and preferences. From colors to language, this Chatbot is an extension of your team, supporting your mission.

Step 1: Log in or Sign Up

Log in to your Doobert Organization account. If you don’t have one yet, sign up and create one.

Chatbot step-by-step
Chatbot step-by-step

Step 2: Navigate to the Chatbot Plugin

In your organization dashboard, go to Chatbot Plugin < Chatbot Dashboard in the left menu.

If you cannot find the Chatbot Plugin icon on the left panel menu, click Edit Menu at the bottom of the left panel. A pop-up should show up where you can select Chatbot Plugin option.

Step 3: Follow the Step-by-Step Installation Guide

You will be redirected to the General page of the chatbot dashboard. Follow the steps indicated under the Universal Chatbot Installation tab. Note that you cannot skip to the next step without completing the previous step. 

Chatbot step-by-step
Chatbot step-by-step

Step 4: Verify Your Website URL

Verify your website URL. If you already have a website URL in your Doobert Account Profile, the website field will show it. But if there isn’t one, you can just type it in.

After you click confirm, you will be notified if the verification is successful.

Step 5: Add Your Data Sources

Add the data you want the chatbot to use as a reference. By default, the system will pull if there are available sitemap URLs.

If there isn’t, you can type them in or select Web URL and add all your relevant website links in the field. If you are unsure how to get your website’s Sitemap URL, here are different ways to retrieve it. 

Once you click Add Data, the system will process everything depending on the number of links you added. It might take a few minutes but you will see the status once it is completed.

Chatbot step-by-step
Chatbot step-by-step

Step 6: Install the Chatbot on Your Website

Once you have successfully updated your data, you can copy the Installation Script.

Depending on your website, paste the script before the closing tag of the site footer. Once you save it, the chatbot widget will appear.

You can then proceed to update the design and other settings to your preferences.

Step 1: Log in or Sign Up

Access your Doobert Organization account to begin. Don’t have one yet? Sign up and create your profile.

Chatbot step-by-step
Chatbot Photos

Step 2: Copy Your Personalized API Key

Access your personalized API Key in the “Chatbot Plugin” section of your Doobert organization account. This key provides plugin access and is always available in your account.

Step 3: Activate the Plugin

In your WordPress Admin Dashboard, search for “Doobert Chatbot” under “Add New Plugin” and click “Install Now.” Once installed, activate the plugin and enter your authorization code to access the settings.

Harness the Power of AI with Doobert's Chatbot

Step 4: Customize and Configure

Once fully installed and activated, the Chatbot can be fully personalized to your organization’s brand and preferences. From colors to language, this Chatbot is an extension of your team, supporting your mission.

How To Unlock Premium Features?

1.     In your Doobert Organization Dashboard, go to Chatbot Plugin < Upgrade to Premium in the left menu.

2.   Select the premium plan and click on Stripe Checkout. Fill in the payment details.

3.  Once the upgrade is successful, the Premium tab will appear in the Chatbot Dashboard, and you can enable and modify settings to your preferences.

Support​​

For more detailed information about setting up and using the Doobert Chatbot, please visit our FAQ page or view Your Ultimate Guide to Installing the Doobert Chatbot video. If you need further assistance or have specific inquiries, don’t hesitate to contact us at help@doobert.com.