We know that new things are often hard to understand so we’ve compiled our most asked questions and their answers below.
Dooberteers that do transport simply need a vehicle and a valid driver’s license and a willingness to donate some of their time to save animals. You create your profile and the system will ONLY notify you for relevant transports so that you can decide when you can participate.
Doobert is built for volunteers who have a passion for saving animals at risk. Volunteer transporters understand that they are donating their time and use of their vehicle and there are no reimbursements. You may be eligible for tax deductions on your federal taxes so we encourage you to check with your accountant or tax preparer.
Nope. You create your transport profile with the days and times that you are available and the system will ONLY notify you for relevant transports during that time.
Can’t participate in a particular transport? No problem. Just ignore the request and wait for the next one.
Of course. From our home page click “Available Animals” where you can see the animals that any of the organizations that we support have posted for adoption.
From the home page, look at the menu at the top and click “Available Animals” to see the animals currently posted and available to adopt.
Nope. We are proud to support animal related organizations of all types. We support organizations that care for dogs and cats, birds, rabbits, rats, reptiles and wildlife. We truly are the only organization helping you help animals of all kinds.
Yes! Doobert Fosterspace is the ONLY platform that allows volunteers to communicate with organizations in multiple ways. You can text or email organizations, or open a ticket for them from your dashboard. Doobert Fosterspace is the ONLY system that has a volunteer portal for these vital communication activities.
Yup. Doobert is the ONLY system that allows foster volunteers to be advocates for their foster animals. You can manage an Instagram-style page for your foster animal and post videos, pictures, captions, and even manage what the animal likes or dislikes as well as fun facts. All in an effort to get them adopted quicker.
Doobert has an amazing partnership with Petcademy where you can find courses on fostering dogs and cats for free. We are excited that this partnership helps you to learn more about what you need to be a successful foster.
The Doobert Store is an virtual pet supply store where you can help animals through shopping.
When you shop through the Doobert Store, we give back 5% of your total purchase to a Doobert-approved animal welfare organization of your choosing.
Absolutely! We aggregate all of the orders every month and pay 5% of the orders designated by our shoppers for each organization.
It’s simple. Just have them sign-up for a FREE Doobert account. We check every organization to make sure they are animal welfare focused so that our donors know they are supporting reputable organizations.
The organization does not need to use our powerful software tools in order to receive donations, but we know once they see them, they’ll love them.
Yes, for sure! You can choose a different organization every time you make a purchase.
No problem. Our goal is to support the rescues and shelters. If you have a problem or need to return something, just contact us through the message bubble on the Doobert Store and we’ll credit you and have you donate the item to your local organization.
Of course. First make sure they are signed up on Doobert. It’s free and will help them engage with volunteers like you for transport, fostering and even case management.
No, but we do recommend more than just a phone. Capturing quality photos of animals is important to creating those engaging photos that get them adopted quickly. Ideally photography volunteers will have quality equipment and some experience to capture the moments.
Today, the sytem is configured for the organizations to reach out to you in order to solicit your help photographing animals. Like other platforms, having your profile updated with information about you, a link to your photgraphy profile and other information will make it more likely that you will be contacted.
If nobody has contacted you for help, try reaching out to your local animal rescue or animal shelter to see if they can use your services.
Doobert makes it simple. You simply turn on the profiles you want (i.e. transporter, foster, etc.) and then fill out the underlying information so the system can notify you when the needs match your profile.
Our primary method is email but for certain more time sensitive items like local transports we will send you a text message so make sure to verify your mobile phone.
At Doobert we know how important it is to keep your information private so we’ve built in privacy functions that you can control. You can choose which information to show in your profile or even hide your profile completely and we do our best to limit who can see information about you.
In person volunteers are needed to support adoption events, review applications, help with cleaning and laundry and caring for the animals. The needs vary and are specific to the organization.
Virtual volunteers are great assets to help with social media, managing applications, and supporting transports as a coordinator.
Doobert makes it easy for you to choose when you engage. If you are going on vacation or just need a break, simply turn off your profiles and we will mark you unavailable. Then when you’re ready, just turn them back on to re-engage.
From your phone or tablet, you can upload images/videos from your gallery.
Of course. From our home page click “Available Animals” where you can see the animals that any of the organizations that we support have posted for adoption.
From the home page, look at the menu at the top and click “Available Animals” to see the animals currently posted and available to adopt.
Nope. We are proud to support animal related organizations of all types. We support organizations that care for dogs and cats, birds, rabbits, rats, reptiles and wildlife. We truly are the only organization helping you help animals of all kinds.
The Doobert Store is an virtual pet supply store where you can help animals through shopping.
When you shop through the Doobert Store, we give back 5% of your total purchase to a Doobert-approved animal welfare organization of your choosing.
Absolutely! We aggregate all of the orders every month and pay 5% of the orders designated by our shoppers for each organization.
It’s simple. Just have them sign-up for a FREE Doobert account. We check every organization to make sure they are animal welfare focused so that our donors know they are supporting reputable organizations.
The organization does not need to use our powerful software tools in order to receive donations, but we know once they see them, they’ll love them.
Yes, for sure! You can choose a different organization every time you make a purchase.
No problem. Our goal is to support the rescues and shelters. If you have a problem or need to return something, just contact us through the message bubble on the Doobert Store and we’ll credit you and have you donate the item to your local organization.
Doobert makes it simple. You simply turn on the profiles you want (i.e. transporter, foster, etc.) and then fill out the underlying information so the system can notify you when the needs match your profile.
Our primary method is email but for certain more time sensitive items like local transports we will send you a text message so make sure to verify your mobile phone.
At Doobert we know how important it is to keep your information private so we’ve built in privacy functions that you can control. You can choose which information to show in your profile or even hide your profile completely and we do our best to limit who can see information about you.
From your phone or tablet, you can upload images/videos from your gallery.
No problem! Feel free to send your queries to help@doobert.com and we'll be happy to help!
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