Meet Your Doobert Support Team

Have a question or need assistance navigating through the system?
Feel free to contact us via email or book a call with one of our dedicated team members.
We’re always happy to help!

Kimberly Ruiz

Meet Kimberly – wife, mom of two, and proud pet parent to five furry sidekicks: Marvel the pup and four feline Avengers – Captain, Rocket, Drax, and Gwynnie.

Kimberly has been part of the Doobert team for six years, wearing many hats and jumping in wherever she’s needed. She’s especially skilled in our CCM module, Doobert Connect, and Paid Programs, helping organizations get the most out of the tools available to them.

When she’s not working, you’ll usually find her with her family, hanging out with her pets, or getting lost in a good book.

Kimberly Updated Support Photo

Kimberly Ruiz

Alex has worked in veterinary care for six years. She’s a mom of two, a pet parent to a dog named Willie (a Jack Russell Mix) and two cats named Eve and Fenrir as well as a foster parent to a neonatal kitten named Quinn.

Alex’s favorite module within Doobert is CCM and she enjoys creating custom forms for organizations.

Margarita Perez

Margarita has been part of Team Doobert since 2019, supporting our community through customer care and system testing. She’s passionate about helping people and ensuring everything runs smoothly for our users.

When she’s not working, Margarita enjoys spending weekends outdoors with her son and husband, camping, and making memories together. She’s also a big Coldplay fan and usually has their music playing while she works. At home, she’s a proud pet mom to a Labrador and four Belgian Malinois who definitely keep life exciting!

Whether you need help, have a question, or just want to swap a fun pet story, Margarita is always here to help.

Vera Gomes

Vera began her Doobert journey supporting fosters in Doobert Connect and has since grown into a role where she also helps organizations with their needs. If there’s a way to get something done, she’ll find a solution.

She especially enjoys working in CCM, where she creates workflows that simplify processes for everyone. Along the way, she’s also discovered a passion for form building—designing forms that are not only easy to use but also genuinely helpful.

Animals have always been part of Vera’s life, from stray cats and dogs to chickens, pigs, and sheep—and at one point, she even cared for 40 dogs at once! At home, she shares life with her soon-to-be wife and their three cats—Rajah, Duchess, and Miss Minchin. In her downtime, you’ll find her watching documentaries and cooking shows, spending time with family, and delivering her best worst jokes.

Alex Smith

Alex has worked in veterinary care for six years. She’s a mom of two, a pet parent to a dog named Willie (a Jack Russell Mix) and two cats named Eve and Fenrir as well as a foster parent to a neonatal kitten named Quinn.

Alex’s favorite module within Doobert is CCM and she enjoys creating custom forms for organizations.

Alex Smith

Alex has worked in veterinary care for six years. She’s a mom of two, a pet parent to a dog named Willie (a Jack Russell Mix) and two cats named Eve and Fenrir as well as a foster parent to a neonatal kitten named Quinn.

Alex’s favorite module within Doobert is CCM and she enjoys creating custom forms for organizations.

At Doobert, we take pride in our dedicated support team, each member bringing their unique passion and expertise to the table.

Whether you’re a seasoned user or a newcomer to the Doobert community, our team is here to ensure your experience is seamless and successful.