Jakie Hernández | Building Trust, Breaking Barriers, and Creating Real Impact
Jakie Hernández | Building Trust, Breaking Barriers, and Creating Real Impact
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In this episode of the Top Dog Podcast, Jakie Hernández, VP of Shelter Operations and Strategy at the Nebraska Humane Society, shares how compassion, trust, and community connection are shaping the future of animal welfare.
Her journey began with a personal adoption experience that changed everything — and showed her the power of giving people a chance.
“Had they not given me a chance… I don’t think I would be the person I am today.”
One of the biggest takeaways from this episode is the importance of meeting people where they are — removing barriers, breaking down silos, and communicating in ways that truly reach underserved communities.
“We need to meet people where they are.”
Jakie emphasizes that animal welfare is not just about animals — it’s about people, relationships, and trust. By focusing on keeping pets in homes and supporting owners, shelters can create more meaningful and lasting impact.
“How can we help you keep your pet?”
She also highlights the importance of shifting from simply doing good work to doing impactful work — using programs like dog day outs, foster opportunities, and community outreach to better serve both animals and people.
“We’re doing good work… but how can we be impactful?”
At the core of her leadership is empathy — recognizing that every person has a story, and that positive intent and compassion can lead to better outcomes.
“Assume positive intent.”
This message is especially important for Dooberteers, fosters, and volunteers. Every interaction, every act of support, and every conversation can make a meaningful difference in the lives of animals and the people who love them.
If you’re passionate about helping animals, join the Doobert community where volunteers, fosters, transporters, and organizations work together to save lives every day. Visit Doobert.com to get involved.
And don’t forget to subscribe to the Top Dog Podcast on Spotify and Apple Podcasts so you never miss an episode.
Do you know any Top Dogs we should interview? We’re always looking for amazing people in animal welfare to feature on the podcast. Send us an email at tdp@doobert.com.