How can we help?

Yes! Doobert can automatically create a new Case when a client submits a form on your website. For example, you can have your owner surrender form automatically create a new Case in Doobert.

Doobert also includes advanced automated workflows that can send surveys (such as an owner surrender survey) and automatically add the responses to the corresponding Case, keeping all client information organized in one place.

Yes! Doobert is the only animal welfare platform that allows you to create custom follow-up workflows that run automatically.

You can send an email and, based on whether the client responds, have the system automatically send a follow-up email or text message after a specified amount of time.

These workflows are smart enough to stop automatically once the client responds, allowing you to create different automated workflows for each Case and giving you powerful, flexible automation at your fingertips.

Yes! Doobert allows you to export your Case data into easy-to-use formats, such as Excel, making it simple to track your progress and share meaningful insights with your board, your community, and your donors.

It is a free tool that helps animal welfare organizations engage with supporters 24/7 by answering questions and sharing information from your website.

Yes, it’s completely free. Premium upgrades are available for extra features like multilingual communication, integrations (Adopt-a-Pet, Petco Love, etc.), and the option to “feed” it offline data such as PDFs.

It works on any website! You can use the WordPress plugin if your site is built on WordPress, or the universal chatbot script for other platforms like Wix, GoDaddy, Squarespace, and more.

You’ll need an active Doobert organization account (create one here if you don’t have it yet). Then, add the chatbot to your website using the WordPress plugin or a universal script.

Not at all! On WordPress, simply download and activate the plugin. For non-WordPress websites, just copy and paste the universal chatbot script into your website. No IT team is required—anyone familiar with your website setup can get it up and running in just a few minutes.

You can upgrade directly in your Doobert dashboard. If you need assistance or questions about the premium plan, our support team is happy to assist.

If you need assistance or have any questions, you can contact our support team at help@doobert.com.

Yes! Doobert is the ONLY system that has simplified the video capture process. Simply create a bucket number in RescueTUBE, type that number into the free Doobert mobile app, and you or your volunteers can start uploading videos from their phones right back to the system where you can easily download it.

At Doobert we believe in supporting the animal rescue efforts of all organizations so using our forever free plan we give you 30 gigs of storage for your videos. Each video is limited to a total of 5 gigs (~10 minutes of video recording) but you can load as many videos as you want. Need more space? No problem. With our Doobert Elite and Pro plans the storage limit goes to over 100 gigs of space. That’s a lotta space for all types of videos.

Of course not. Doobert RescueTUBE is the ONLY system that allows you to video everything. Whether you are a shelter veterinarian that wants to capture surgeries, or an ACO in the field trying to document a case, RescueTUBE allows you the flexibility to capture and store videos easily, just by typing in the bucket number and uploading from there.

No, unless your volunteers add their name in the comments about the video.

From mobile and tablet devices, you can upload images/videos from your gallery. From your Doobert organization RescueTUBE module, you can also upload PDF files.

Doobert Connect offers three plans to support your foster program:

Connect Basic provides 24/7 foster support, including a dedicated helpline, real-time emergency guidance, and responses aligned with your organization’s protocols.

Connect Pro includes everything in Basic, plus a Foster Management System, automated check-ins and task reminders, simplified team communications, and FosterSpace.

Connect Complete includes everything in Pro, plus hands-on support from the Doobert team with foster onboarding, ongoing engagement, and animal-to-foster placement matching.

Learn more about each plan on our Doobert Connect page.

It centralizes resources, training, and communication so your volunteers and fosters get the help they need instantly.

Doobert Connect seamlessly integrates into your existing workflow with simple tools and systems that ensure a smooth transition without disrupting your current operations.

Yes. Doobert Connect uses your organization’s manuals, protocols, and resources to guide volunteers and fosters.

Not at all, it’s built to be user-friendly for any team member or volunteer.

Getting started is easy! Reach out to our team for personalized onboarding, and we’ll help you set up the support system tailored to your foster program’s unique needs.

Doobert offers tailored programs like Foster Management, Crisis Boarding, Spay/Neuter Clinics, and Pet Food Assistance to streamline your rescue operations. Each program includes automated workflows, customizable templates, and more.

Browse our available programs and select one based on your current needs. Whether it’s fostering, crisis boarding, or spay/neuter clinics, each program has specific features that will benefit your organization.

Yes! You can easily switch programs or upgrade your plan at any time to suit your organization’s evolving needs.

Yes! Bundle & Save plans offer discounts for long-term subscriptions, giving you access to multiple programs at a lower cost.

We’re here to make sure technology never slows down your rescue work. If you run into questions or technical issues, our team is ready to help you get back on track quickly. You can reach us through multiple channels so you can choose what works best for you:

• Email: support@doobert.com
• Facebook Messenger: Doobert Rescue