How can we help?
We know that new things are often hard to understand so we’ve compiled our most asked questions and their answers below.
SHOPPING
RESCUETUBE
Shopping
What is the Doobert Store?
The Doobert Store is more than just an online pet supply store. Every purchase supports animals in need through the Doobert Forward Program, where 5% of every qualifying purchase is donated to a participating animal shelter or rescue of your choice.
When you shop at Doobert, you’re not just buying products for your pets. You’re helping provide critical funding to organizations that care for homeless, rescued, and vulnerable animals at no additional cost to you.
When you shop at Doobert, you’re not just buying products for your pets. You’re helping provide critical funding to organizations that care for homeless, rescued, and vulnerable animals at no additional cost to you.
Does Doobert really pay 5% of my order to my selected rescue or shelter?
Absolutely! We aggregate all of the orders every month and pay 5% of the orders designated by our shoppers for each organization.
What if I have a problem or need to return an item?
No problem. Just contact us through the message bubble on the
Doobert Store.
RescueTUBE
What file types can I upload using RescueTUBE?
From your phone or tablet, you can upload images/videos from your gallery.
Can’t find the answer to your question?
No problem! Feel free to send your queries to help@doobert.com
and we’ll be happy to help!