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In this episode of the Top Dog Podcast, Mike Keiley of the MSPCA shares insights from over 30 years in animal welfare — and why real success comes from collaboration, not competition.

Leading a multi-location organization that impacts over 100,000 animals each year, Mike highlights how evolving programs, community support, and partnerships are essential to meeting the changing needs of animals and people.

His journey started with a simple beginning — volunteering as a teenager — and grew into a lifelong commitment to helping animals.

“I fell in love with the work from day one.”

A key takeaway from this episode is the importance of collaboration across organizations. Instead of focusing on individual success, Mike emphasizes working together to create broader impact.

“Success isn’t just about one organization… it’s about all of us having success.”

He also challenges common narratives in animal welfare, encouraging a shift away from judgment and toward understanding the systems that impact both animals and people.

“We shouldn’t villainize people… we should understand what they’re facing.”

This mindset extends to surrendering pets, which Mike reframes as a service that should be met with compassion and empathy — not criticism.

“Surrender is a service… and it should be provided with compassion.”

Beyond programs and strategy, Mike highlights the importance of supporting staff in a demanding and emotional field, including investing in mental health and creating a positive, mission-driven culture.

This message is especially important for Dooberteers, fosters, and volunteers. Every action — from fostering to community support — contributes to a larger, shared mission of helping animals.